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They have been very good about working with me. There’s sometimes where I’ve been able to take nights off, but work a little bit longer on another night. It’s challenging, but that’s a good thing if that makes sense, because there’s a lot going on. You’re not just doing one thing, you’re doing several things at one time. Lots of trucks coming inbound to unload and then we are loading trucks to go to stores, so there is a lot of forklift traffic. We are working to provide you with the most accurate information as possible.
And then we, as a team, pack everything out onto the shelves. Make sure that the shelves are packed down and straightened fully. And make the store, basically, grand opening ready every morning.
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So upon calling the operator directed my call to appliances five times. No answer the sixth time I called back in the operator said she would see what the hold up was. I was placed on hold then directed yet again to appliances.
You have to be willing to work quickly. If you stay busy and keep working, you’ll notice that the nights and things go by as fast as possible. You have a store of people that are willing to help you accomplish your goal. Because it’s like one big family. Right now, I’m a cashier part time and I love it, because I love working with the customers. Needs to review the security of your connection before proceeding.
Customer Service Associates - Video Transcript
This time the man answered very rudely. I asked if they had any of the iteam I was looking for in stock. The man very nastly said oh you mean the ones that we clearenced out at the beginning of the week? Then he scoffed like I should have been aware that this applience was placed on sale after I had been in the store. I said I wouldn't know are there any left if so can you hold one for me and asked what the new price was. He said he wouldn't know and hung up.
I have had issues with this same store three times now. Each time the customer service was the worst I have ever experienced. First time I contacted an employee to help me see if there was a pitcular bathtub faucet I was looking for. They assured me that they were sure the first employee would be back shortly. Another employee notified me that the original employee looking for my faucet had went home due to it being the end of his shift a half hour ago. This employee said he would be with me shortly, I left.
Corporate Information
We provide tools, appliances, outdoor furniture, building materials to Hanover, PA residents. I do love working for The Home Depot, because I just think it’s a wonderful place to work. I love the bonding, co-workers, and most of all I like the advancement that the company has. The hours, the time we come in, the time we get off. I still have time to do things in the afternoon and in today’s economy, you want to have a job you know is going to be there.

So from a culture standpoint, we have partners not employees because we want to seek their feedback. They want you to do your job fast. They want you to do your job effectively, but they also want you to have fun when you do your job.
The kind of problems I solve are anything mundane from how to fix a sink. Sometimes it’s crazier stuff like hey my kid needs to build a T-REX out of pvc. And the things you learn on the job are things that can directly help you. If you have an apartment, if you have a home, if you want to go out on your own and do contractor handyman work, you’re going to learn so much. The Home Depot is an Equal Opportunity/M/F/Vet/Disabled Employer.

When I started working here, I thought it was going to be like any other job, where they just like okay you are just another worker, but not here. The key word in that title is general, so wherever your business needs you, that’s where we’re going to shift you. Merchandising is a very physical job. By the end of the day, I’ve usually walked about seven to eight miles. I feel confident to maybe one day open my own small business. A 401k is an amazing program we have here.
Our main focus is getting product in front of customers quickly. Home Depot is a great company to work for simply because they want you to grow. They don’t want you to be stuck at one position. So if you want to further your career at The Home Depot, this is the place to be.
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The second time I only went in due to the fact that we ran short on supplies while tileing a floor. Not one employee spoke to me when I was in the store. The cashier was rude and obviously didn't want to be there. Third time I called in I had seen an appliance there when I was in for the tile supplies. I figured i would pick it up at another store later on, but couldn't find the same product.